Falkirk Citizens Advice Bureau Ltd

About

The charity is set up to provide an independent information and advice via a multichannel service including ‘drop-in’, pre-arranged appointments and telephone service to the community with opening hours compatible with the convenience of clients and volunteer staff. Furthermore, working collaboratively with Bureaux in Falkirk Council area and with other agencies to ensure that the widest range of services are available that best match the needs of the client population. In addition to the company’s central premises, community services are provided on a referral basis in areas of multiple deprivations as outlined in the Falkirk Council Anti-Poverty Strategy. A Home Visiting service is also provided for those clients with disability or mobility needs, which prevent them from attending the other venues. The service is normally available at the main bureau in excess of 33 hours a week. Specialist assistance in debt, employment and benefit advice services are also provided.

Where we work